We have put together some frequently asked questions to guide you through our printing process from leaflets to business cards, posters to roller banners we have it all covered! Can’t find the answer you are looking for? Just ask!
How do I place an order?
The easiest way to order is simply though the website.
- Select the product you want from the ‘Shop Products’ menu.
- Choose the specifications you require and click on the price to add to the basket.
- Click on the basket icon when you have added all products and upload your artwork for proofing. (If your artwork isn’t quite ready you can upload it in your account area afterwards or email it to email@example.com)
- Select delivery options and proceed to payment.
The benefit of this is you can upload and approve artwork instantaneously, you can re-order at the touch of a button and keep track of all your invoices through your online account.
How do I send my artwork?
The quickest and easiest way to send us your artwork is to upload it online. (You can also upload artwork in your account area after placing the order if it’s not quite ready yet.) If you do choose to e-mail your artwork over instead, simply place the order online without uploading artwork, then once you have your reference number (this will look like ‘web1234567’), just e-mail the artwork to firstname.lastname@example.org with the reference number and we will e-mail back a proof for approval. Please bear in mind if sending via email this can delay your order by up to 24 hours, usually it’s not that long though.
When will I receive my order?
You will receive your order 2 working days after artwork approval if before 2pm Monday to Friday. i.e. if you approve artwork before 2pm on Monday you will expect your items on Wednesday. If you live in an extended area (listed in the delivery section), this will take an extra working day.